Sophie is the first employee to join Receipt Bank back in the UK in 2011, a company that has now grown to 250 people. She manages a team of almost 30 staff across Australia. She is passionate about her team and also loves helping bookkeepers to build their business. Sophie gives us some suggestions on how to approach accountants and clients to ask for referrals. She discusses 6 aspects of motivating and developing her team, and instilling culture in an organisation.